FAQs

How soon will my products be delivered?

We aim to achieve posting all orders the day after they are placed, however due to everything being handmade, orders may take up to 7 days to be shipped. All products are shipped at either standard International, or 1st or 2nd class for items within the UK. UK residents should receive their products within 1 week of shipping, customers outside of the UK should receive their products within 2 weeks of shipping.

How much is shipping?

Shipping costs increase with the amount of items you buy. In the UK, shipping costs start at £2 and increase by 50p with each £5 spent. Outside of the UK, shipping costs start at £3.50 and increase by 50p with each £5 spent.

How do I return an item?

Please see our refunds policy.How do I look after and wash my item?

How do I look after and wash my products?

We suggest hand-wash any items as they are all made from delicate cotton so they do not irritate your pet. Please be aware the buyer is responsible for any damage to the product after it has been opened.

Do you deliver outside of the UK?

We deliver all around the world. Please be aware shipping costs vary between residents inside and outside of the UK.